Rapid Recovery, Scalable Growth, and Continuous Optimization

Challenges

Learn how Venezuela’s leading pay-TV provider partnered with Evergent to restore momentum at national scale, unify monetization, and continuously optimize performance across DTH, FTTH, and OTT.

About the Customer

SimpleTV is a leading pay-TV provider in Venezuela, delivering nationwide DTH services while expanding into FTTH and OTT as part of its strategy to become the country’s most comprehensive media and entertainment platform. Formed in 2020 after DirecTV’s exit, the company rapidly took over existing infrastructure and set out to rebuild service for millions of households while modernizing its monetization and subscriber management capabilities.

The Challenge

Why Evergent

Impact

Before Evergent

DirecTV’s sudden exit left more than two million households without a clear service path.
Customer, device, and subscription data needed to be reconstructed and verified at scale.
Complex operational systems and prepaid monetization models had to be launched in an extremely compressed timeline.

After Evergent

Successfully relaunched service nationwide in just months with a fully operational subscriber platform.
Recovered more than 1.5 million customers and registered over 9 million devices.
Established a scalable monetization foundation supporting DTH, FTTH, and OTT growth.

Next Steps

With a unified monetization platform now supporting all business lines, SimpleTV is focused on expanding its FTTH and OTT offerings, using targeted promotions, automation, and cross-platform growth strategies to accelerate subscriber acquisition and drive the next phase of digital expansion.

Be a Part of Unified Monetization Platform

Network Solutions is part of the Evergent Monetization Platform—bringing together billing, payments, customer management, AI-driven intelligence, and global scalability to support complex, network-led business models.