AI-Powered Churn Prediction Software for Modern Subscription Businesses

Evergent Captivate is a subscription churn management platform that transforms behavioral subscriber data into proactive revenue protection. Predict churn early, automate intelligent interventions, and measure every dollar retained.

Backed by trusted leaders

Our Vision

​​Modern subscription businesses demand measurable intelligence. Evergent Captivate unifies AI-powered churn prediction software and behavioral churn analytics into a predictive churn analytics solution that anticipates churn risk and automates retention execution.

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churn prediction accuracy

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payment retry recovery

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subscriber database

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annual subscription revenue processed

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churn prediction accuracy

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payment retry recovery

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subscriber database

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annual subscription revenue processed

Capabilities

Core Capabilities Powering Modern Monetization

Evergent is built to scale so you always have the tools you need to deploy new features and implement business models on the fly. We are industry-agnostic and use case fanatics.

AI Powered Churn Management

Deflect cancellations before they happen with configurable cancellation journeys and layered personalized offers driven by behavioral churn analytics software.

Smart Retries

Predict subscriber churn weeks in advance using a machine learning churn prevention engine and advanced churn risk scoring system delivering 92%+ accuracy.

Promotion & Pricing Intelligence

Recover failed payments intelligently with AI-driven retry optimization, maximizing recovery while minimizing subscriber friction.

Our Pillars

The Evergent Difference

Evergent is built to scale so you always have the tools you need to deploy new features and implement business models on the fly.

Predictive, Not Reactive

Captivate operates as a predictive churn analytics solution that identifies churn risk weeks before subscriber departure using 70+ lifecycle signals.

Predictive, Not Reactive

Automated Intelligence at Scale

As a full subscriber retention platform and customer retention automation software, Captivate automates risk identification, segmentation, and intervention deployment.

Automated Intelligence at Scale

Measurable Revenue Impact

Every intervention feeds back into the churn risk scoring system through attribution modeling and continuous optimization.

Measurable Revenue Impact

Native to Your Commerce Stack

Embedded directly within the Evergent Monetization Platform, Captivate eliminates data lag by operating on real-time billing and subscriber information.

Native to Your Commerce Stack
Predictive, Not Reactive
Automated Intelligence at Scale
Measurable Revenue Impact
Native to Your Commerce Stack
Case Studies

A global mobile gaming company managing subscription-based player access across multiple titles.

Challenge

High voluntary churn reducing lifetime value despite strong acquisition performance.

Solution

Implemented Captivate Proact with machine learning churn prevention models integrated into campaign orchestration workflows.

94%
Churn prediction accuracy in pilot
1.35M+
Subscribers scaled across 9 games
8 Weeks
Time to measurable model validation

A multinational streaming provider delivering premium video content across international markets.

Challenge

Involuntary churn driven by payment failures with less than 40% recovery.

Solution

Deployed Captivate Smart AI-powered retry optimization with dynamic intervention logic.

70%+
Payment retry recovery
97%
Subsequent retry success
10M+
Revenue recovered annually

A global sports organization monetizing seasonal live-event subscriptions.

Challenge

High end-of-season churn and limited re-engagement of lapsed subscribers.

Solution

Activated Captivate Flow with personalized win-back journeys powered by behavioral churn analytics software.

Reduced
Season-end churn
Increased
Engagement-driven renewals
Improved
Net Revenue Retention

Integrations

Enterprise Integrations Without Operational Friction

Captivate connects directly across your subscription ecosystem, integrating platforms, partners, and data into a unified intelligence layer that powers real-time retention decisions.

70+ Payment Gateways

Pre-integrated global and regional processors across key markets

100+ Integrations

Across identity, CRM, video, taxation, and marketing platforms

80+ Currencies

Multi-country billing with localized tax compliance

accedo
Microsoft
IBM
Brightcove
2coders
PricewaterhouseCoopers
irdeto
nagra
braze
Adyen
Worldpay
ServiceNow
vimond
looper insights
paypal
Square Inc.
Quickplay
AWS
cognizant
4 Major App Stores

Apple, Google Play, Roku, and Amazon Fire TV are supported

Unified Receipt Validation

Consolidated subscription and entitlement management

Cross-Platform Sync

Real-time entitlement updates across devices

accedo
Microsoft
IBM
Brightcove
2coders
PricewaterhouseCoopers
irdeto
nagra
braze
Adyen
Worldpay
ServiceNow
vimond
looper insights
paypal
Square Inc.
Quickplay
AWS
cognizant
180+ Countries Supported

Localized tax handling across global markets

Vertex & Avalara Integrations

Automated VAT, GST, and regulatory compliance

Multi-Currency Billing

Support for complex regional tax hierarchies

accedo
Microsoft
IBM
Brightcove
2coders
PricewaterhouseCoopers
irdeto
nagra
braze
Adyen
Worldpay
ServiceNow
vimond
looper insights
paypal
Square Inc.
Quickplay
AWS
cognizant
100+ Integrations

Across CRM, marketing automation, and support platforms

Lifecycle Automation

Retention, upsell, and engagement workflows

Unified Subscriber Data

Consistent identity and billing context across systems

accedo
Microsoft
IBM
Brightcove
2coders
PricewaterhouseCoopers
irdeto
nagra
braze
Adyen
Worldpay
ServiceNow
vimond
looper insights
paypal
Square Inc.
Quickplay
AWS
cognizant
Real-Time Data Sync

Subscription and revenue data across systems

Analytics Integrations

Google Analytics, Mixpanel, Amplitude, Snowflake

Revenue Intelligence

Data feeds powering reporting and AI-driven insights

accedo
Microsoft
IBM
Brightcove
2coders
PricewaterhouseCoopers
irdeto
nagra
braze
Adyen
Worldpay
ServiceNow
vimond
looper insights
paypal
Square Inc.
Quickplay
AWS
cognizant

Explore Platforms

Explore More Ways Evergent Powers Growth

Discover platforms designed to support specific monetization models, industries, and growth strategies.

Evergent Monetization Platform

The complete commerce layer unifying billing, payments, CRM, and revenue optimization.

Evergent Partner Management

Automate complex B2B2C revenue sharing and partner distribution workflows at global scale.

Evergent Payments

Global payment processing with smart routing, fraud prevention, and optimized authorization performance.

Clarity on What Matters

How accurate is the churn prediction?

Captivate delivers 92%+ accuracy through a churn risk scoring system trained on behavioral data from 1B+ subscribers.

Most pilots demonstrate measurable improvement within 8–12 weeks as the predictive churn analytics solution adapts to your subscriber behavior.

No. Captivate integrates with your engagement tools while functioning as the intelligence engine behind them.

Yes, via API integrations. Native integration offers the strongest real-time advantage.

Through controlled attribution modeling that tracks revenue protected and impact on Net Revenue Retention.

Unlike standalone churn dashboards, Captivate is a full subscription churn management platform that predicts, deploys, and measures automatically.

Explore

Build at Global Scale with Evergent

Launch faster, scale confidently, and turn subscriber intelligence into predictable revenue growth with AI-powered churn prediction software and automated retention execution.

Download the Comprehensive Guide to Predictive Churn Management

See Captivate in Action

Explore real churn scenarios, automated retention flows, and AI-powered payment recovery in a focused walkthrough.

Run a Focused Churn Management Pilot

Speak with Evergent AI specialists about launching a predictive churn analytics pilot tailored to your subscriber base.