Evergent Digital Commerce Bridge: Modernizing Telco Digital Monetization

Accelerate Growth with Zero Legacy Disruption

Communication Service Providers (CSPs) face intense pressure to launch new digital services and complex quad-play bundles to compete in the Prediction Economy. The Evergent Digital Commerce Bridge (DCB) is designed to help today’s transitioning communication service providers onboard new partners with ease, launch new services rapidly, and deliver a digital-first customer experience with no legacy system disruption.

Instead of waiting years for a risky legacy BSS replacement, the Evergent DCB acts as a complementary digital enablement layer that works harmoniously with your existing BSS to improve customer and partner touchpoints. It is a solution designed to take you wherever you want to grow.

Proven at Planet-Scale

Our telco digital monetization platform is trusted by 30+ Tier 1 clients and over 800 million subscribers, including industry leaders like AT&T, e&, and DirecTV. Evergent has its roots in operator BSS alongside the experience of enabling success in the digital-first world of media and entertainment, giving us a unique perspective to help operators pivot to digital service offerings without spending an arm and a leg updating legacy systems.

By deploying our telecom subscription management software, operators achieve massive operational savings. For example, a Southeast Asian Multi-Service Operator with 5 million OTT, DTH, and Broadband subscribers achieved a 60% lower Total Cost of Ownership (TCO) and a 35% faster customer service turnaround time after deploying our platform.

Key Capabilities for CSPs

The Digital Commerce Bridge serves as your digital interaction layer to create a seamless customer journey from onboarding to retention and self-care.

• Effortless Partner Onboarding: Use standard TM Forum APIs to onboard new partners and launch new digital services in days, not months.
• Unified Billing and Settlement: Simplify billing for your subscribers while making settlements with external partners completely seamless.
• AI-Powered Retention: Evergent DCB is powered by the Evergent Monetization Platform, giving you access to the world’s leading feature-set for subscriber acquisition and retention. Leverage predictive AI trained on our 1 billion+ subscriber dataset to predict voluntary churn with 94%+ accuracy.
• Compliant and Future-Ready Architecture: Evergent is a proud member of TM Forum and is constantly building using the Open API framework.

Download the full specifications to see the architecture that enables advanced monetization, unified catalogs, and self-care capabilities, ensuring your network is future-ready and compliant.