Powering the Fan Journey Through Personalization and Flexibility

Challenges

Build credibility with a comprehensive customer-centric platform. Read our latest customer success story on South India’s leading streamer achieving borderless expansion.

About the Customer

This global sports and media organization unites five professional leagues, reaching fans in 214 countries with content in 50+ languages, 2.1 billion social media followers, and merchandise in 200+ countries, while driving social impact in education, inclusion, and health.

The Challenge

Why Evergent

Impact

Before Evergent

Complex, fragmented systems hindered multi-currency, multilingual subscription offerings
Limited flexibility in offers, promotions, and partner integrations slowed growth
Operational inefficiencies led to high service complaints and churn

After Evergent

Centralized platform enabled seamless multi-country, multi-currency subscription management
Subscriber base grew 60%, with simplified SKUs and optimized catalog
Flexible offers, layered promotions, and churn management retained ~20% of canceling users

Next Steps

The league will continue leveraging Evergent to expand into new markets and devices, experiment with innovative monetization models, and enhance personalized fan experiences through adaptive offers and global subscription strategies.

Be a Part of Unified Monetization Platform

Network Solutions is part of the Evergent Monetization Platform—bringing together billing, payments, customer management, AI-driven intelligence, and global scalability to support complex, network-led business models.