AI Powered Churn Management

Stop Churn Before It Starts

An AI-powered churn prediction software built to identify risk early, recover failed payments, and automate retention. Predict departures weeks in advance and act before revenue is lost.

Capabilities

Part of a Unified Monetization Platform

Connected to billing, payments, and identity for faster, smarter support decisions.

AI Powered Churn Management

Predict and prevent churn in real time. AI analyzes 70+ lifecycle signals to identify risk early, trigger targeted offers, and recover failed payments through intelligent retry logic.

AI Powered Customer Experience & Operations

Unify billing, entitlements, and CRM into one view. Enable agents to resolve issues, adjust plans, and act instantly with AI-driven next best actions.

Appstore and Platform Distribution

Launch across platforms without complexity. Pre-built SDKs handle validation, sync, and entitlements across Apple, Google, Roku, and Amazon.

B2B Billing

Handle enterprise billing without manual work. Support hierarchies, usage-based pricing, and flexible invoicing across complex contracts.

Billing, User Management and Monetization

Run flexible monetization at scale. Manage subscriptions, bundles, and user access while optimizing pricing and upsells with AI.

CPQ

Configure products and offers without code. Build bundles, pricing rules, and promotions dynamically with full control.

CRM

Give agents a complete customer view. Manage billing, usage, and entitlements in one place while enabling instant actions and support.

Field Sales and Service Management

Equip field teams to sell and service on the go. Enable real-time access to products, customers, and inventory with full workflow automation.

Global Identity Management

Enable secure and flexible access. Support social login, enforce entitlements, and manage multi-user accounts with precision.

Global Payments and Tax

Process payments globally with higher success rates. Support local methods, ensure tax compliance, and optimize transactions with AI.

Integrated Campaigns

Run targeted campaigns driven by real data. Use billing and behavior signals to automate upsell, retention, and engagement flows.

Marketplaces

Build and manage partner ecosystems. Bundle services, unify billing, and automate onboarding and revenue sharing.

Revenue Recognition

Automate compliant revenue reporting. Support ASC 606 and IFRS 15 with flexible, multi-book accounting.

Wholesale and Partner Management

Manage partners, pricing, and settlements in one system. Automate revenue sharing, billing models, and multi-party workflows.

What It Does

From Reactive Retention to Predictive Control

Most retention systems react after churn happens. This subscription churn management platform uses machine learning churn prevention to act earlier. By analyzing 70+ behavioral and transactional signals, it builds a real-time churn risk scoring system that flags high-risk users before they leave.

 

This predictive churn analytics solution combines behavioral churn analytics software with payment intelligence to address both voluntary churn and failed payments in one system.

AI Powered Churn Management

Predict churn with precision. Identify high-risk users early using behavioral churn analytics software trained on billions of transactions.

Smart Retries

Recover failed payments automatically. AI determines the optimal retry timing and routing to maximize successful transactions.

Promotion and Pricing Intelligent

Deploy real-time retention offers. Trigger dynamic discounts, pauses, or plan changes based on user behavior and churn risk.

Step-Down Charging

Reduce churn during payment failures. Automatically downgrade plans or billing cycles to retain subscribers.

Engagement-Based Loyalty

Drive long-term retention. Reward actions like usage, referrals, and engagement to increase lifetime value.

Use Cases

Where AI Driven Retention Delivers Impact

Applied across industries where subscriber retention, lifecycle control, and revenue recovery are critical.

Scenario

A gaming publisher managing 1.35M users across multiple titles

Problem

High-value players dropped off without clear signals or patterns

Solution / Impact

AI models analyzed gameplay and engagement data to predict churn with 94% accuracy. Enabled targeted incentives that retained high-value users and improved lifetime value.

Scenario

A global subscription streaming platform managing renewal cycles at scale

Problem

Retention campaigns were inefficient, targeting users who were not at risk

Solution / Impact

Churn risk scoring system identified 44% of churners with high precision. Enabled targeted save offers and reduced unnecessary campaign spend.

Scenario

A sports league with heavy seasonal churn post major events

Problem

Subscribers cancelled after the season ended, reducing long-term value

Solution / Impact

Introduced pause, step-down pricing, and archive tiers. Retained users within the ecosystem and improved net revenue retention.

Benefits

Retention That Works Before Churn Happens

Recover Revenue Invisibly

AI recovers failed payments without interrupting the user experience

Act Before Churn Happens

Identify risk early and trigger automated retention actions

Explainable Retention Intelligence

Understand churn drivers with clear, actionable insights

Platforms

Built on the Evergent Monetization Platform

Retention depends on connected data. This subscriber retention platform integrates with billing, payments, and user management to create a single system for lifecycle optimization and revenue growth.

Evergent Monetization Platform

The complete commerce layer unifying billing, payments, CRM, and revenue optimization.

Evergent Partner Management

Automate complex B2B2C revenue sharing and partner distribution workflows at global scale.

Evergent Payments

Global payment processing with smart routing, fraud prevention, and optimized authorization performance.

Evergent Captivate

Predict involuntary churn and optimize payment recovery with AI-powered intelligence.

Get Started

See How Much Revenue You’re Losing to Churn

Tell us about your subscription model and retention challenges. We’ll show you where churn happens and how to recover it with AI.